If you’ve ever called a business and heard those three little words, ” toll-free numbers,” then you know what they are.
But for those who don’t know, toll free numbers are simply phone numbers that allow callers to make calls without being charged. This is an excellent service for businesses. It will enable them to receive calls from potential customers without having to worry about the cost.
This blog post will discuss the history of toll numbers and how they work!
History of Toll-Free Numbers
The first toll numbers were introduced in 1967 by AT&T. At the time, these numbers were known as 800 numbers and were extremely expensive to set up and use.
Over the years, these numbers have become more widely available and have evolved into what we know them as today.
How Toll Free Numbers Work?
Toll free numbers are routed through toll free service providers, also known as carriers, who are responsible for setting up the numbers and connecting them to the business.
Accordingly, the toll-free service provider is then responsible for handling the call traffic and connecting the call to the business’s phone system. The toll-free service provider is also responsible for billing the company monthly for toll-free service.
So, toll free numbers offer businesses a great way to receive calls from potential customers without having to worry about the cost. And, for customers, toll free numbers provide a convenient and free way to get in touch with businesses.
Benefits of Toll-Free Numbers
Here are some benefits of toll free numbers:
Helps Improve Customer Service
Businesses are showing customers that they prioritize customer service by providing toll free numbers.
Hence, toll free numbers also make it simpler for customers to get in touch with companies, as they don’t have to worry about long-distance tolls. You can also consider SMS services to enhance customer service as well.
Helps Establish a Professional Image
Toll-free numbers can help businesses establish a more professional image. They make companies seem more established and trustworthy. This can increase customer confidence in the company.
Helps Increase Brand Awareness
Toll free numbers are easy to remember, which makes them great for branding purposes. Businesses can increase their brand awareness and help customers remember their business by having a toll-free number.
Toll free numbers are a cost-effective way for businesses to receive calls from customers. Using toll free numbers means companies don’t have to worry about long-distance tolls or other associated costs.
Toll free numbers can help businesses increase their sales. By providing toll free numbers, companies are making it convenient for customers to get in touch with them, which can lead to more sales.
In conclusion, toll-free numbers are a great way for companies to provide customers with an easy and free way to get in touch. They can help improve customer service, create a professional image, increase brand awareness, reduce costs and increase sales.
This blog post has been informative and provided an in-depth understanding of toll free numbers. If you have any queries, Sendchamp can help! They provide toll free numbers that can help you achieve your business targets.
We’re always happy to help! Thanks for reading.