Cloud PBX is a relatively new technology that many businesses are starting to adopt.
But what is a PBX, and why should you consider using it?
PBX is a phone system that runs in the cloud. This means that instead of having a physical phone system in your office, your phones connect to the internet and use VoIP (voice over internet protocol) to make calls.
PBX has many advantages over traditional phone systems, which we will uncover in this article.
Advantages of Cloud PBX
There are many advantages of PBX over traditional telephone systems, such as:
PBX is typically much cheaper to set up and maintain than a traditional phone system. More advanced features and user licenses can be added as necessary.
By switching to this system, businesses can save a lot of money because they don’t have to buy extra equipment or hardware that their employees won’t use. Businesses who opted for this system have experienced a 90% initial cost reduction.
PBX is also much more flexible than a traditional phone system. Because it runs in the cloud, you can add or remove users as you need to.
This is perfect for increasing businesses that need to add new employees frequently.
Another advantage of PBX is that it is very scalable. If you need to add more lines or capacity, you can do so quickly and easily.
This is in contrast to a traditional phone system which can be very difficult to scale.
- No Need For Hardware Installation
PBX doesn’t require any hardware to be installed. You can get started using Cloud PBX much faster than a traditional phone system.
- Improved Call Quality
Cloud PBX also offers improved call quality. This is because your calls are made over the internet instead of traditional phone lines.
We understand that you are worried about your phone calls being interrupted. We also know the pain that comes with it. Most often you end up losing a customer because of that interruption.
Cloud PBX is also very secure. Because your calls are made over the internet, they are encrypted and much less likely to be intercepted than traditional phone calls.
- Maintenance Free
Cloud PBX is straightforward to maintain. You don’t have to worry about calling a maintenance crew every now and then. All your problems will be fixed over the internet. You just have to call the company to lodge a complaint.
Cloud PBX is also much more reliable than a traditional phone system. This is because it runs on the internet, a very trustworthy network. If your internet connection goes down, your phone system will still work.
These are just some advantages of Cloud PBX over traditional telephone systems. But these advantages are enough to convince you to switch over a Cloud PBX system. Are you ready to get your Cloud PBX? Sendchamp can help you with that. Sendchamp is a platform that helps businesses connect with their customers. With Sendchamp, all your communication worries will vanish.